Seller fees

A $100 sale puts $92.20 in your balance.

That is the whole fee on a normal order.

Every order you sell

You keep 92.5% of the sale, minus 30 cents.

Comes out of the sale On a $100 sale
Marketplace fee (5%) $5.00
Payment processing (2.5% + $0.30) $2.80
You get $92.20

This comes out of the buyer's payment automatically when the order completes. Nothing is invoiced to you and you never pay it separately.

When you refund a buyer

A partial refund costs you nothing extra.

Refund part of an order as often as you need at no charge. A full refund is different: the payout for that order is reversed, and a fee is charged on the order total.

Full refund fee On a $100 order
Usual rate (3% + $0.30) $3.30
If your balance cannot cover it (4.36% + $0.30) $4.66
$100 order, fully refunded
Your payout reversed
$92.20
Refund fee (3% + $0.30)
$3.30
You are out of pocket
$3.30

A fully refunded order leaves you down by that fee. You lose the sale and you pay the fee on top of it.

The higher rate applies only when your balance cannot cover the refund, because the buyer's money has to be fronted before it is recovered from you.

If a buyer disputes a charge

A dispute costs you $15 plus the sale, even if you do nothing.

What you do What it costs you
Nothing (accept it) $15 + processing loss + 2%
Fight it and lose $30 + processing loss + 2%
Fight it and win $15 + the 2% fees
  • $15 when the dispute opens. Charged either way. Never refunded.
  • $15 if you choose to fight it. Refunded if you win.
  • 2% charged on whatever has to be pulled from your bank account. Never refunded.
$300 order, fully disputed, you do nothing
Your payout reversed
$277.20
Processing loss
$9.00
Dispute fee
$15.00
Recovery fee (2%)
$6.03
Total cost
$307.23
If you win: your sale proceeds come back, and the $15 evidence fee comes back.

The 2% is charged on everything that has to come out of your bank account, so the same dispute can cost different amounts. If the payout for that order is still held here, it is reversed directly and the 2% applies only to the fees. If it already reached your bank, the 2% applies to the payout as well.

Full detail on deadlines, evidence, and what is covered: Chargeback Information.

Questions about a fee on a specific order? Contact selling@ltc.cards.