Seller Fees
Everything that comes out of your sale, in plain numbers. This page covers what you pay on a normal order, what happens with refunds and chargebacks, how Sell It Now works, your shipping label costs, and your payout timing.
Standard order
5% marketplace fee + 2.5% + $0.30 processing fee.
Refunds
Full refund returns the marketplace fee. Partial refunds do not. Processing fees are never refunded.
Sell It Now
0% to the seller. You only pay shipping. The buyer covers all other fees.
No surprise fees
No listing fees. No monthly fee on Standard. No withdrawal fees.
What you pay on a normal sale
Every standard marketplace order has the same two fees. They come out of the buyer's payment, not out of your pocket separately, so your payout is the sale price minus these.
- Marketplace fee: 5% of the order total.
- Processing fee: 2.5% + $0.30 per order. This is what LTC is charged by the payment processor on every transaction.
Refunds
How fees behave on a refund depends on whether the order ends up fully refunded. True partial refunds (cumulative under the order total) are free. Your balance is just debited the partial amount with no additional fees. Only fully-refunded orders incur refund fees, regardless of whether you do it via Full mode or via partials that close the order out.
| Refund type | Marketplace fee | Refund fees |
|---|---|---|
| Full refund (or partial that closes the order out) | Waived (auto-applied to the buyer refund, not credited to your balance) | Seller pays 2.9% + $0.30 of the order total: a 2.5% + $0.30 payment processing fee plus a 0.4% refund fee |
| Partial refund (cumulative under order total) | Not returned | None. Your balance is debited the partial amount only |
Full refund example
You fully refund a $100 order. The 5% marketplace fee is waived (auto-applied to the buyer refund, not credited to your balance). You're charged $3.20 in refund fees: $2.80 payment processing (2.5% + $0.30) reimburses LTC for what Stripe keeps, and $0.40 refund fee (0.4%) recovers the subsidy LTC normally absorbs at sale. Your net loss on this order = $3.20.
Partial refund example
You refund $20 of a $100 order, leaving $80 with the buyer. No marketplace fee return, no processing fee, no refund fee: just $20 debited from your balance. The order stays partially refunded; the unrefunded $80 is yours to keep. Refund as many partials as you want at no extra cost. Fees only kick in if you take the order all the way to fully refunded.
Cancellations
Cancellations are different from refunds. Only buyers can cancel an order, and only before it ships. If you have a seller-side problem (out of stock, pricing error, damaged in your hands before shipping), you handle it through a refund instead.
Buyer-requested cancellation before shipment
The buyer covers a 2.9% + $0.30 processing fee on the cancellation. Your payout is unaffected. No marketplace fee is charged because the order is unwound before completion.
Sellers cannot cancel orders
If you need to unwind a transaction on your side, issue a refund. A seller-initiated refund follows the refund fee rules above (full refund or partial refund).
Chargebacks
A chargeback happens when a buyer disputes the payment with their bank instead of working it out through LTC. A $15 chargeback fee may apply to your account, and the disputed amount may be deducted from your balance, depending on whether the dispute qualifies for seller protection.
What LTC's protection covers
- Unauthorized / fraud disputes when the order shipped properly to the LTC-provided address with valid tracking.
- Item-not-received disputes when valid tracking shows delivery to the LTC-provided address.
- High-value disputes when signature confirmation was used as required.
What protection does not cover
- Item-not-as-described disputes caused by your listing being wrong, the wrong item being sent, condition issues, or poor packaging.
- Missing or invalid tracking, delivery to a different address, or missing signature confirmation when required.
- Off-platform actions, late dispute responses, or policy violations.
Sell It Now
Sell It Now is a separate fee structure where the seller's only cost is shipping. The buyer covers everything else.
- Seller marketplace fee: 0%
- Seller processing fee: 0%
- Seller cost: shipping label only
- Buyer pays: marketplace fee + processing fee on top of the listing price
Shipping label costs
When you buy a shipping label through LTC, the label cost is deducted from your payout for that order rather than charged up front. If your order pays out $100 and the label cost is $5, you receive $95. The same fee structure applies to outbound labels (seller → buyer) and return labels (buyer → seller).
- Carrier rate: the actual rate charged by the shipping carrier you choose. This is the all-in postage cost. Shippo's per-label fee is already included.
- LTC platform fee: a flat $0.10 per label, added to every label LTC purchases on your behalf (outbound and return).
- Insurance upgrade: +$0.10 when you opt into shipping insurance.
- Signature confirmation: +$0.10 when you opt into signature confirmation.
- Voiding labels: if you create a label and need to cancel it before the carrier scans the package, you can void it for a full refund credited back to your seller balance. Once the package is in transit, voids are no longer possible.
- Carrier adjustments: if the actual package weight or dimensions are larger than what you declared, the carrier may post a postage adjustment. Underpayments are billed back to your seller balance. Overpayments (when you declared more than actual) are not refunded.
- Use your own carrier instead: you can ship using your own carrier account or store-bought labels and avoid the LTC label fee entirely. See the Shipping Guidelines.
Payout timing and balances
After an order completes, the funds enter your seller balance and become available based on your seller tier. Higher tiers release earnings faster.
| Seller tier | Payout hold |
|---|---|
| Tier 1 | 21 days |
| Tier 2 | 21 days |
| Tier 3 | 14 days |
| Tier 4 | 7 days |
| Tier 5 | Instant, released as fast as the payment processor allows |
| Tier 6 | Instant, released as fast as the payment processor allows |
See the Selling Tiers page for current tier requirements and your standing.
- Withdrawal fees: none. Moving available balance to your bank account is free on every tier.
- Negative balances: if a refund, chargeback, or label cost takes your balance below zero, the difference is automatically deducted from your future earnings.
Sales tax
LTC operates as a marketplace facilitator. Sales tax for marketplace orders is calculated at checkout and remitted automatically to the appropriate state. You don't collect, file, or pay it. You will not see sales tax in your payout because it never lands in your balance.
Simple, flat seller fees
There is one simple fee on every sale: 5% + 2.5% + $0.30 per order. There are no listing fees, no monthly fees, and no withdrawal fees.
- Full marketplace access
- 5% + 2.5% + $0.30 per order
- No listing fees, no monthly fees, and no withdrawal fees