Contact LTC Support

Reach out about orders, payouts, disputes, bugs, or general questions.
Before you send a message
This page opens a support conversation with LTC. It appears in your Messages tab, and we reply there within 12 to 24 hours.
Messages tab
Your conversation opens in your Messages tab and stays there, so you can find it again later.
Direct email
Prefer email? Write to contact@ltc.cards instead.
Open a support message
Tell us what happened. The more detail you give, the faster we can help.
Include dates, order numbers, and what you have already tried.
This opens a conversation with LTC in your Messages tab. We reply there within 12 to 24 hours, and email you when we do.
Other ways to reach us
Use the form, or email us directly.
Support email
What to include
  • Your order number, if this is about an order
  • What happened, and when
  • What you expected instead
  • Screenshots, if they show the problem
Response time
We reply within 12 to 24 hours.
Best option for account support
Use this page when you want the conversation saved in LTC. Email is fine for anything else.